Mpho Cathrine Pitso

Residential Building Manager

Instratin Realty · April 2022 – current

Coordinate infrastructure repairs and maintenance of the building. Coordinate gardening infrastructure of the building. Conduct regular inspections on the building to identify and resolve issues. Conduct tenancy property inspections (entry & exit inspections). Run monthly reports of the building scheduled on the 4th of every month including NTV's, vacancy schedule and movement reports. Oversee building security systems and access control. Maintain accurate records (maintenance logs, Inspections reports and Incident reports. Coordinate and maintain stock on site. Act as primary point of contact for occupants/tenants. Monitor and manage use of electricity and water and other utilities. Liase with utility service providers. Coordinate with security personnel or services. Manage keys, access remotes and entry codes for tenants and staff. Deal with emergencies as they arise. Maintains emergency plans and service of fire equipment. Hire, train and manage staff on site. Schedule shifts and manage performance. Advertise vacant units and organise property viewings. Prepare, review and execute lease agreements. Collect rent and manage arrears. Assist with Marketing and promotion activations. Coordinate postal distribution. Responsible for a total of 325 2 bed 1 bath rental apartments.

Verification Support

Youth Employment Services · July 2021 – April 2022

Responsible for Verifying Youth documentation including ID's, Affidavits, Contracts & Bank Statements. Responsible for documents reconciliation. Responsible for liaising with Implementation Partners for documents recon or any other queries. Responsible for updating the B-BBEE Tracker. Responsible for Inserting youth stories into IP Appendix. Responsible for updating the Sponsor report tracker. Assist with Site Visits. Engage in research and presentation in the IP team. Responsible for client's assistance. Assist and support the IP team. Assist in any related YES queries.

Assistant Estate Manager/ Client Liaison Officer

Central Development Property Group/Cosmopolitan Projects · December 2018 – June 2020

Efficient management of the day-to-day tenant's accommodation services, including cleaning, gardening, security and building maintenance. Responsible for the capturing and ensuring all Job cards are loaded on MDA property manager. Ensure all site facilities including bin yard, boom gates, fire extinguishers, laundromat, swimming pool and braai areas are well maintained. Dealing with emergencies as they arise. Responsible for maintenance administration. Responsible for client's assistance in registration and deregistration of access control system (Biometric Control). Access Keys management. Assist in facility inspections. Facilitate and manage all documentation requested by Human Resources. Manage and distribute required documentation by Finance Department (Quotes, Invoices, SLAs, & POP" s). Coordinate postal distribution. Ensure full compliance will all aspects of Health and Safety to maintain appropriate records of audit in the workplace. Handle correspondence with Municipal queries (including compiling monthly reports of water and electricity consumption in the estate). Ensure all mandates/ contacts with emergencies are up to date. Maintain confidentiality in all aspects of tenants' and client's information. Assist in Marketing administration and queries. Report directly to the Estate manager with a total number of 560 (2 bedroom and 1 bath rental apartments).

Facilities Assistant

Tembisa Provincial Tertiary Hospital · April 2017 – November 2018

Responsible for the creation of RLSO1 documentation for partitioning, renovation and installation for supply chain purposes. Responsible for the creation of RLSO2 documentation for materials ordered by contractors for, supply chain purposes. Responsible for compiling specifications of Medical, Building, Mechanical and Electrical for contractors. Compile access certificates on handover and complexion certificates when job is completed. Maintain confidentiality in all aspects of supplier's information. Attach signature to daily defects in all the wards and departments. Capture and ensure all the defects are loaded in the Gauteng Department of Infrastructure development e-maintenance database system. Compile weekly and monthly inspections statistics. Handling correspondence with the Department of Infrastructure Development and National Health department. Responsible for full administrative and secretarial support to the senior managers and directors. Handling correspondence with municipal queries. Handle key management of the institution. Typing bidding for rental space. Ensured office safety procedures are maintained by way of controlling access of visitors. Responsible for dealing with incoming calls, emails and courier services. Issuing out of Service Level Agreements before handover. Maintain arrival and departure of doctors and nurses in the nurse's residence. Ensure rental documentation are completed before occupation. Assist with administrational functions of clinical engineering and horticulture department. Report directly to the Deputy Director: Facilities Manager.

Office Administrator

Burton & Penick Sports (Callaway Golf SA) · January 2016 – September 2016

Responsible for full administrative and secretarial support to the senior managers and directors; Responsible organizing internal and external meeting including the preparing and reporting of minutes; Carrying out routine administrative duties like photocopying and filling. Responsible for stationery acquisition; Ensured office safety procedures are maintained by way of controlling access of visitors; Responsible for dealing with incoming calls, emails and courier services; Assisting with inventory management and warehouse inventory counts; Receiving visitors at front desk by greeting, welcoming and directing them; Answering, screening and forwarding of incoming calls; and Responsible for dealing with incoming calls, emails and courier services.