Assessment Link
https://mnxt.co.za/self-assessment?assessment=6a6094de9f4a33a73fc795a6&candidate=CANDIDATE_ID
Assessment Questions (8)
1.How many years of hands-on IT support experience do you have, and how much of that was spent within a Managed Service Provider (MSP) environment?
experience
2.Can you describe a complex network or server issue you resolved in a multi-client environment and the specific steps you took to troubleshoot it?
experience
3.Please rate your proficiency in administering Windows Server 2016-2022, Active Directory, and Group Policy.
★ Rating
4.Please rate your technical competence regarding networking fundamentals such as TCP/IP, DNS, DHCP, VLANs, and firewall configuration.
★ Rating
5.This role requires managing a high volume of tickets while maintaining documentation standards. How do you ensure your ticket logging is both accurate and timely?
role
6.Do you possess a valid driver's licence and reliable transport for frequent client site visits?
role
7.How do you approach proactive monitoring and maintenance to ensure client systems remain stable before a potential outage occurs?
role
8.What specifically attracts you to working in an MSP/ISP environment compared to an internal IT role?
motivation
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